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16 Questions You MUST Ask Before Hiring Any IT Company
Tecbound has redefined our IT experience. Within six months, they’ve propelled us toward strategic milestones, seamlessly managing communication, billing, and vision execution. Unlike previous providers, Tecbound delivers on promises with precision.
Previously, overpromising and underdelivering were common, along with a lack of transparency. Tecbound changed our perspective, offering straightforward pricing and unwavering dedication. We have come to trust their commitment, and, most importantly, their word. They’ve transformed IT from an expense into an investment, enhancing our communication, security, and data management. Tecbound’s exceptional commitment and follow-through make them the IT partner we have no regrets about.
We contacted Tecbound out of the need for our company to have flexibility when working remotely. We felt that we quickly became a team with them. Unlike other companies we’ve worked with, they are extremely good at being proactive, and we felt they offered us leadership and guidance.
We have recently decided to move to the cloud, which is unknown territory for us. After some research, we contacted Tecbound, and we really feel that was the right choice. They took their time to understand our needs and provide us with the help required. They are very proactive and reactive as well when unexpected situations arise.
We cannot recommend them enough. You will not be disappointed.
We feel confident and supported knowing that Tecbound used the best technology and the latest trends in development and provided us with recommendations based on their experience with end users. They are always available and flexible, which sets them apart from other IT companies we’ve worked with in the past.
What Tecbound does better than other IT companies we’ve worked with is that after years of working together, it no longer feels like a vendor-client relationship but instead like we’re on the same side with a common interest.
If someone were hesitant to choose Tecbound as their IT company, we would tell them that they’re missing out on a savvy and committed ally, which is much more than just a service provider.
In the time that Tecbound has been working with the BTPS, they have proven to be a valued partner in ensuring that BTPS staff’s IT requirements are being met by being available to them 24/7. Without this high level of service, professionalism and dedication to the organization, the BTPS would surely be in a different situation and perhaps unable to meet expectations of the community due to equipment failure or system outage.
Working with the Tecbound was a great experience. They put the time to understand our goals and business needs. The most significant benefit of moving to a Managed Hosting Service is to have our website always online. Having an active website gives us more credibility and help us to raise awareness among existent and potential donors. Also, it allowed us receiving donations online, which facilitates and speeds the process for our donors.
If you are looking to work with a great IT team, I would say Go for it!! They do a great job, and they are good at what they do!
Having a knowledgeable accessible resource in Tecbound, who understands our unique context and issues; they are part of our team. Tecbound offers advice that is tailored to us and our IT environment, and responsiveness. Tecbound is a local firm that is the “real deal”; they will give you solid IT service and support, and walk beside their clients step-by-step so that everyone is on the same page.